509, Arunachal Building, Barakhamba Road, Delhi
Mon - Sat: 8:00 am to 7:00 pm

Front Office Duty Manager

Duty Manager responsibilities include:

Handling customer and employee issues Overseeing operations, including maintenance, cleanliness and efficiency Ensuring that security and safety regulations are met

Eligibility: Hotel Management Graduate + The Yummy Idea Academy Certified *
(*To know more about the certification, contact us on +919667432702/ contact@theyummyidea.com)

Salary: Rs. 25000.00 – 35000.00

Joining: Immediate

Date: 21 June 2021

Job Description

We are looking for a Duty Manager to oversee facilities, security and customer service.


Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals.




  1. Keep track of monthly, quarterly and yearly goals
  2. Work with management to assess and improve processes and policies
  3. Monitor and report on revenue and cash flow
  4. Uphold and enforce company policies
  5. Train new hires
  6. Address employee complaints or performance issues as needed
  7. Check in with employees regularly to determine satisfaction
  8. Schedule shifts
  9. Help management create the department’s budget
  10. Address customer issues and complaints
  11. Schedule regular maintenance and cleaning of facilities
  12. Meet regularly with upper management to stay informed on company issues
  13. Oversee security of the facility




  1. Work experience as a Duty Manager or similar management role
  2. Previous experience in the industry preferred
  3. Customer service experience
  4. Knowledge of cash management and bookkeeping procedures
  5. Team management skills
  6. Strong organizational skills
  7. Experience with facilities maintenance and/or security
  8. Strong problem-solving skills
  9. Availability to work in shifts including weekends
  10. BSc in Business Administration is a plus

Job Category: Front Office
Job Type: Full Time
Job Location: Central India
Experience: 2 years +

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