Duty Manager responsibilities include:
Handling customer and employee issues Overseeing operations, including maintenance, cleanliness and efficiency Ensuring that security and safety regulations are met
Eligibility: Hotel Management Graduate + The Yummy Idea Academy Certified *
(*To know more about the certification, contact us on +919667432702/ contact@theyummyidea.com)
Salary: Rs. 25000.00 – 35000.00
Joining: Immediate
Date: 21 June 2021
Job Description
We are looking for a Duty Manager to oversee facilities, security and customer service.
Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals.
Responsibilities
- Keep track of monthly, quarterly and yearly goals
- Work with management to assess and improve processes and policies
- Monitor and report on revenue and cash flow
- Uphold and enforce company policies
- Train new hires
- Address employee complaints or performance issues as needed
- Check in with employees regularly to determine satisfaction
- Schedule shifts
- Help management create the department’s budget
- Address customer issues and complaints
- Schedule regular maintenance and cleaning of facilities
- Meet regularly with upper management to stay informed on company issues
- Oversee security of the facility
Requirements
- Work experience as a Duty Manager or similar management role
- Previous experience in the industry preferred
- Customer service experience
- Knowledge of cash management and bookkeeping procedures
- Team management skills
- Strong organizational skills
- Experience with facilities maintenance and/or security
- Strong problem-solving skills
- Availability to work in shifts including weekends
- BSc in Business Administration is a plus